Bitcoin's rise has opened up exciting new avenues for merchants, but it also presents unique customer service challenges. Dealing with a decentralized currency can be confusing for customers, and quick, reliable support is crucial for building trust and driving adoption. While blockchain technology handles transactions, traditional customer service methods often fall short. But what if there was a cost-effective way to bridge the gap between the digital world of Bitcoin and the human touch of customer support? Enter VoIP (Voice over Internet Protocol). And the best part? You don't need a massive budget to implement a powerful solution. This article dives into how VoIP, specifically leveraging free tools like Linphone and affordable providers like VOIP.ms, can significantly improve Bitcoin merchant customer service.
